B
Bogstandard
Guest
This happened a few weeks ago and I just forgot to tell you about it.
This is my favourite DTI, but a few weeks back I dropped it and the little pear shaped bit off the tip broke off, these are solid carbide and is the first one I have ever broken. No other damage was done.
So I phoned around four or five repairers and stockists, and they all came up with roughly the same answer. Two weeks delivery, £25 minimum order plus tax and delivery, about £30 ($60). I was distraught at having to give up my favourite unit, but the repair cost was just too much.
As a last resort I phoned Verdict direct and they gave me the number of their nearest Verdict agent, about 20 miles away in Stoke on Trent. The call went something like this -
Have you got a tip in for my DTI? - No, but we can have one in two days - How much? - £4:95p (about $10) - How much minimum order charge? - Nothing - How much for carriage? - Where do you live and what company do you work for? - So I told him it was a private address and gave him details - No problems, we will deliver it to you when we go to the local factories, no delivery charge - How do I pay you then? - Just give the cash to the delivery driver and ask for a receipt.
Three days later, knock at the door, give driver cash, got receipt, got the new bit in my hand.
It just goes to show that sometimes it pays to go to the top rather than the middle man, who will rip you off.
John
![DTI.jpg](https://proxy.imagearchive.com/e73/e73daa00ee3997d3b74d1472415fe363.jpg)
This is my favourite DTI, but a few weeks back I dropped it and the little pear shaped bit off the tip broke off, these are solid carbide and is the first one I have ever broken. No other damage was done.
So I phoned around four or five repairers and stockists, and they all came up with roughly the same answer. Two weeks delivery, £25 minimum order plus tax and delivery, about £30 ($60). I was distraught at having to give up my favourite unit, but the repair cost was just too much.
As a last resort I phoned Verdict direct and they gave me the number of their nearest Verdict agent, about 20 miles away in Stoke on Trent. The call went something like this -
Have you got a tip in for my DTI? - No, but we can have one in two days - How much? - £4:95p (about $10) - How much minimum order charge? - Nothing - How much for carriage? - Where do you live and what company do you work for? - So I told him it was a private address and gave him details - No problems, we will deliver it to you when we go to the local factories, no delivery charge - How do I pay you then? - Just give the cash to the delivery driver and ask for a receipt.
Three days later, knock at the door, give driver cash, got receipt, got the new bit in my hand.
It just goes to show that sometimes it pays to go to the top rather than the middle man, who will rip you off.
John