If he is using the Dewhirst drum switch he has possibly burnt the contacts, everybody seems to switch direction under power and the arcing burns the contacts away over time. The best way is to turn off power then use drum switch to reverse direction and then re apply power. The contacts can be stoned if they are burnt plus there may be contacts inside that have not been used and could be swapped. Best of luck Norm with the needles in the eyes, I have just had needles shoved in the other end to implant 90 radioactive seeds into my prostate to treat my cancer, a bit tender in that area at the moment, certainly couldn’t ride a pushbike at the moment!