I purchased a 100mm rotary table from Vevor as I expected it to be able to do what I would need on the occasional times I would need it. Upon receiving the table I did the usual cleaning of all the oily gunk covering everything. The first thing I noticed on it was that the machined surface of the base that is used when machining something vertically (table horizontal) looked to be surface ground but the other side (for when the table is vertical) looked rather rough, not surface ground. The next problem was the indexing pin did not fit in the indexing arm (slot in arm not machined enough for it to fit). Third problem was the center ring of the table where the morse taper hole is sits proud of the rest of the table making anything clamped to the table becoming a rocking chair. It also came with alignment blocks for aligning to the bed of your mill that are way too big to fit the slots in the bottom of the rotary table.
I started a "After Sale Service /Not As Described" ticket with Vevor, asking for a return authorization and a new usable rotary table sent to me. I have spent the last 16 days exchanging pictures and explanations of the problem with them. They for some unknown reason do not want to exchange this table. Their solution is for me to have the table repaired locally and they would refund me $55 for my trouble. I refused this solution and lodged a complaint with PayPal. I then received an offer of $110 and I keep the table. So much for their "30 Day no hassle return" policy.
I do not understand why they would not just refund my money or send me a new unit.
I started a "After Sale Service /Not As Described" ticket with Vevor, asking for a return authorization and a new usable rotary table sent to me. I have spent the last 16 days exchanging pictures and explanations of the problem with them. They for some unknown reason do not want to exchange this table. Their solution is for me to have the table repaired locally and they would refund me $55 for my trouble. I refused this solution and lodged a complaint with PayPal. I then received an offer of $110 and I keep the table. So much for their "30 Day no hassle return" policy.
I do not understand why they would not just refund my money or send me a new unit.